Replacing a Third-Party Tool with a Scalable In-House Module
Case Study

Replacing a Third-Party Tool with a Scalable In-House Module

A narrow but essential dealer-contact capability inside this Fortune 500 Global Auto OEM’s field portal was owned by an external vendor which meant ongoing license fees, fixed capacity, and every enhancement routed through a third party. Ferfier rebuilt it as an in-house microservice on Spring Boot and Kubernetes, module by module, without a disruptive full-platform rebuild. The OEM now owns a capability that scales with demand and carries zero third-party licensing dependency.