How live asset data, scenario simulation and AI-assisted decisions can support a progression from maintenance alerts to approved interventions and outcome verification.
AI-assured migration that proves new systems match the ones they replace.
AI agents that monitor, diagnose, and fix incidents before engineers do.
How AI-assisted discovery and phased migration can help manufacturers upgrade planning, quality and maintenance applications while preserving critical business rules.
A dealer IT service desk that ranks incidents by revenue at risk.
Every year, 17% of this Fortune 500 Global Auto OEM’s loyal customers were quietly switching dealerships and taking their entire purchase and service history with them, because that history was scattered across disconnected systems. Ferfier built a dealer-facing Insights app that consolidates sales, service and ownership data into a single 360° view, surfaced through VIN-based lookup at the moment of customer interaction. The result: dealers who can instantly recognize a returning owner and rebuild the relationship.
When a recall depends almost entirely on direct mail, the OEM can never be sure the message actually landed which is a genuine safety, compliance and liability risk. For this Fortune 500 Global Auto OEM, Ferfier layered in-car display and mobile app alerts on top of the existing recall system, and gave dealers and the OEM one place to track every notice from dispatch to closure. Owners now hear about recalls through channels they actually use, and everyone can prove the message was delivered.
How Amazon Bedrock and connected enterprise data can embed reasoning, recommendations and approved actions into maintenance, quality and planning workflows.
A narrow but essential dealer-contact capability inside this Fortune 500 Global Auto OEM’s field portal was owned by an external vendor which meant ongoing license fees, fixed capacity, and every enhancement routed through a third party. Ferfier rebuilt it as an in-house microservice on Spring Boot and Kubernetes, module by module, without a disruptive full-platform rebuild. The OEM now owns a capability that scales with demand and carries zero third-party licensing dependency.
Over seven years, this Fortune 500 Global Auto OEM’s Warranty Claims Application had piled up more than 15 million files in a single flat directory with predictable results: slow access, frequent downtime, and IT teams firefighting alerts just to keep it standing. Ferfier fixed it without new technology or a risky rebuild: a Year/Month folder structure, a 365-day archive rule, and a phased batch migration that moved all 15M+ files while dealers kept working.
